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    Tuesday
    Jan132009

    Have You Considred Creating a Scoreboard Section?

    Are you looking to create exclusive sections in-venue at a minimal cost? Are you looking to drive excitement in certain sections of your upperbowl seating?

    It really is a phenomenon how much fans love being shown on the scoreboard... For many, is there anything greater than going to a game and being featured on the scoreboard?

    In most cases scoreboard cameos require fans to dance, kiss, make faces, etc. Being featured on a scoreboard is such a captivating moment for fans, yet interestingly enough, it is something that most organizations take for granted.

    Over the past few years many organizations have adopted the All-You-Can-Eat model to drive fan excitement and new revenue streams. Could the next wave of fan-friendly sections be "Scoreboard Sections", where fans are guaranteed an appearance on the scoreboard at some point in time during the game?

    It would be interesting to see if fans would be willing to pay an incremental price to sit in such a section. But regardless, the concept of a "Scoreboard Section" could be a great way to drive ticket demand for select sections of your venue.

    Which leads to the question... We have seen so many advances in scoreboard technology, etc. When will the industry witnessthe first professional team feature a stand-alone Fan Cam Scoreboard that strictly shows fans' reactions and actionsthroughoutthe duration of agame? One has to figure that after all, most casual fans now go to sporting events for the entertainment value as much as the excitement of the game.

    Tuesday
    Jan132009

    Are Your Fans' Birthdays Worth Free Admission?

    Are you looking for new ways to stimulate fan attendance? Are you looking for new fan promotions that can tie in corporate partners?

    In September, Walt Disney Parks and Resorts announced a new promotion that enables guests to get into one of their parks for FREE on their birthday. All visitors have to do is show valid identification and proof of birthday to qualify at the ticket office or online. The promotion is part of Disney's ongoing "What Will You Celebrate" thematic to drive traffic/interest in the Disney parks in 2009.

    Which leads to the question, can't this promotion also serve as an effective traffic driver in the sports marketplace? All teams are riskingby implementing such apromotion is the revenue from those people whose birthdays it is that might have come to the game/event anyway.

    Teams can view the promotion as a way to drive incremental attendance and revenue streams from concessions/merchandise/parking, figuring thatwhen aconsumer decides to celebrate his/her birthday at the game,theywill nevercome alone (they will bring their spouse, friends, and/or family members).

    Organizations can consider tying in a number of corporate sponsors to a birthday-incentive promotion (after all, who doesn't remember receiving a razor from the Army when they turned 18?):

    • Retailers (Target,Best Buy, etc.) may be interested in offering such a promotion to target a general consumer base
    • A company like Anheuser-Busch may be interested in rewarding consumers on their 21st birthday with a special admission/exclusive experience package
    • Build-A-Bear may find it to be a great way to drive awareness for their products amongst young consumers and their families.
    • Auto companies and life insurance firms may be interested in using such a promotional concept to target Baby Boomers.
    • QSR's offering special discounts for senior citizens (senior coffee) may be interested in targeting an aging group of consumers
    Monday
    Jan052009

    Entertain Fans with Guinness World Record Attempts...

    Are you looking for new ways to entertain fans between periods? Is your organization looking for new ways to break records throughout the season?

    With the common understanding that fans love to see records be broken, has your organization consider ways that fans and/or players could attempt to set Guinness World Records during halftime/between periods?

    For example,soccer organizations can look up and attempt to break/set records for:

    • Most Touches in 1 Minute (Male/Female)
    • Most Touches in One Minute with Head (Male/Female)
    • Most Touches in 30 Seconds
    • Most Goals Scored in One Minute
    • Most Saves in One Minute

    Where has this been done? Members of the 2008 NBA All-Star team attempted to set a Guiness World Record for the most halfcourt shots made in one (1) minute during a practice session. Check out the clips below:

    Friday
    Jan022009

    Alta Targets New Skiers With "Ski Free After 3" Promotional Campaign...

    Are you looking for new ways to leverage your brand's ski resort partnership? Are you looking for new ways to reward consumers participating in winter sports?

    The Alta Ski resort, located in Alta, Utah, has implemented a unique promotional offer over the past six years that has attracted the likes of thousands of new participants. The resort offers a "Ski Free After 3" promotion that enables consumers of all ages to come out to the resort and use the ski lift for FREE from 3:00pm-4:30pm every day of the season.

    The result? Over 10,000 skiers participate in the program each year, including many first-timers. With the resort charging just $9 for ski equipment rentals after 2pm, the promotion enables many families to come experience the sport skiing in a fun, affordable way. In addition, the promotion serves as an effective way for the resort to convert beginners into skiing enthusiasts and can potentially help the resort secure long-term business should consumers find their first-time skiing experience to be a memorable one (and return yearupon year with their families).

    Ski resorts tepid of creating such a promotional offer can consider bringing a corporate partner on board to underwrite any financial risks. Companies looking to connect and give back to the community may find that serving as the Presenting Sponsor of such an offer is the perfect way to reach families, young consumers, and tap into the local skiing community.

    Wednesday
    Dec312008

    The Colts Offer Their Fans An Unforgettable Photo Experience...

    Is your organization looking for new ways to provide unforgettable experiences for your fanbase? Is your team looking for new revenue generating ways to reward suite holders?

    During Sunday's game against the Tennessee Titans, the Indianapolis Colts brought the Lombardi Trophy around to each of the suites at Lucas Oil Stadium. Fans watching the game in the suites had the opportunity to have their pictures taken while holding the trophy, a memorable experience!

    The Colts organization featured a photographer on-site to capture the moment. The Colts then offered the pictures for fans to purchase online on different products (mugs, mousepads, prints, etc.). Who wouldn't want to go online and purchase a customized item with your picture taken with the Lombardi trophy? Like most other organizations, the Colts also feature photographers throughout Lucas Oil Stadium on gameday to take general pictures of fans that they can purchase online.

    When suite renewals come around, it's guaranteed that all Colts suite holders will remember this once-in-a-liftime moment they were able to experience with their guests!

    A special thanks to Bryan Kryder for his insights and contributions to this column...

    Tuesday
    Dec302008

    Wake Forest Athletics Rewards the Last Fan Sitting...

    Is your organization looking to create a unique promotional campaign for fans?

    The folks in the Wake Forest University Athletics Department recently announced a unique "Last Fan Sitting" promotion offering fans the chance to win season tickets for 15 years (a $22,000 value).

    The athletics department is asking fans to come sit in a designated area of the stands at BB&T Field on January 4, 2009 for the chance to win the Football Seat Rights prize. The last fan sitting (mind you, it will be cold) will win four (4) Football Seat Rights for the entire 15-year term. The location of the seats will be determined when the winner selects first in the second year Football Seats Rights selection process.

    To be eligible to win (and participate in the promotion on January 4th), fans must go online to the WFU Athletics website and download and submit a registration form and waiver to the Deacon Club by January 2nd, 2009 and/or call for additional information at 336.758.6019

    The "15-year reward" drives awareness for the athletic department's Football Seat Rights program, which allows fans to lock in a seat at BB&T Field for 15, 20, or 25 years by making a one-time per-seat donation to current and future Athletic Department capital projects.

    Wednesday
    Dec102008

    Reebok Creates an Incentive for Fans to Find Their Logo...

    Are you looking for aunique way to drive extra attention towards your brand?

    Reebok recently announced that it is offering a "Lost Logo Challenge" promotion for all fans attending the upcoming NHL Winter Classic on New Year's Day and viewers watching the action at home (as reported by Terry Lefton in the 12.8.08 Sports Business Journal). The "Lost Logo Challenge" is a watch-and-win promotion that rewards fans who can spot the lone player without a Reebok logo on his jersey.

    What are the prizes at stake? All entries with the name of the correct player will be entered into a random drawing for the chance to win one (1) of two (2) four-person trips to the Stanley Cup Finals. Television viewerscan enter the promotion by entering online while fans in-venue will be given Reebok branded binoculars and asked to text in their entries.

    The "Lost Logo Challenge" promotion was created to effectively drive attention to the Reedbok-made retro jerseys that the Chicago Blackhawksand Detroit Red Wings will be wearing. Reebok is hoping to capitalize on jersey and merchandise sales stemming from the event, which includes outerwear, fleeces, caps, gloves, and scarves. Reebok is anticipating that the promotion will also solidify its position as an authentic NHL sponsor.

    This is a great promotion that will bottom line results and incremental media attention for the Reebok brand!

    Sunday
    Dec072008

    Cavs Fans "Check Up" On Their Favorite Players...

    Is your organization looking to create a video board vignette in support of a health care partner? Are you looking for new ways to drive health care awareness and messaging?

    The Cleveland Cavaliers collaborated with the Cleveland Clinic to create a unique "Cavs Check-Up" feature that the team aired during select games. The "Cavs Check-Up" provides fans with a unique look at some of the humorous personalities and rare attributes of the players on the Cavaliers roster. The messaging resonates with fans, as it's a rare side of the players that can sometimes go unseen during the spirit of competition.

    The vignette could do more to push the Cleveland Clinic's services, but it does promote the health care partner's brand in a subtle way. Check out the two (2) clips below to get a feel for how the Cavaliers leveraged the Cleveland Clinic brandto createa humorous "Cavs Check-Up" feature:

    Monday
    Nov242008

    The RoadRunners Take Care of Business...

    Are you looking to drive business leads for your organization?

    The Phoenix RoadRunners recently held a "For a Good Time... We're Taking Care of Business" promotion designed to drive business leads for the organization. For two (2) games this season, the RoadRunners organization offered consumers the chance to purchase $20 seatsfor just $5 when trading in their business card at theteam's box office.

    To drive consumer interest, the team also offered a Special Business Card drawing during the 3rd period for a free all-inclusive group night for the winner's company at a future RoadRunners game. The team offered the promotion when the team faced off against the Las Vegas Wranglers (11/18) and the Bakersfield Condors (11/19).

    The team drove online awareness and buzz for the promotional night by creating a Facebook page that included additional details.

    This promotion came on the heels of the New Jersey Nets creating a business-related ticket strategy of their own. The Nets offered any unemployed fans up to four (4) tickets for submitting their resume to the team's November 22nd job career fair at the Izod Center.

    The Nets organization was willing to make 300 tickets available for each of five (5) selected Nets home games to drive consumer excitement. Nets Chief Executive Brett Yormark believes in investing in people now who might invest in the team later... The team will repeat the promotional offer next year if it's deemed a succes... A great promotional tactic!

    A special thanksto Bill Faganfor hisinsights and contributions tothis column.

    Thursday
    Nov202008

    Lakers Fans Love Their "Virtual Burgers"...

    Are you looking to implement a unique text message promotion that engages fans in-venue? Are you looking for a new way to leverage QSR partners?

    The LosAngeles Lakers and Carl's Jr. recently partnered to create a unique "Virtual Burger" promotion that effectively captures the attention and interest of fans in-arena. Realizing that Carls Jr. consumers have a high propensity to use mobile technology, the team created a creative promotional feature that could soon become a staple in venues across the globe.

    What exactly is the "Virtual Burger" promotion?

    During a selected timeout of the 1st or 2nd quarter, the team features a video scoreboard text feature that asks arena fans to participate in a virtual burger eating contest by texting in their seating level to 525377. As texts are received from the designated seating levels (i.e. the upper or lower levels), a bite is taken from that level's designated burger, which is featured on the video screens on the center scoreboard.

    The first level to eat their entire burger wins a bounce back text message with a special offer from the Carl's Jr. restaurant chain. Throughout the duration of the promotion, Carl's Jr. receives branding on the center scoreboard LED screens.

    How else does Carl's Jr. leverage its relationship with the Lakers?

    Carl's Jr. recently renewed its partnership with the Lakers organization through the 2010-2011 season. The two (2) parties leverage their relationship through radio, in-store promotions (Lakers-branded burger gift cards, bobbleheads, posters), and in-arena activation.

    A special thanks to Blain Skinner of the Los Angeles Lakers organization for his insights and contributions to this column!